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Customer Service

We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available daily for:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information

Our Customer Services desk is located on level 2, near Farmers.

Alternatively, you can contact us for more information.

Albany Customer Service

09 925 9200

219 Don McKinnon Drive

Albany AUCKLAND 0632

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We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.

Scentre Group operates its Westfield Living Centre portfolio with a responsible business mindset across the four pillars of community, people, environment and economic performance. More information can be found in our 2023 Responsible Business Report.

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